Privacy Policy

Lodge Home Services LLC ("Lodge") respects your privacy. This policy explains what we collect, how we use it, and the choices you have.

Information We Collect

Information you give us: when you contact us or sign up, we may collect your name, address, phone number, email, and details about your home and the services you need. Payment information is processed securely by our payment provider — we do not store your full card details.

Information collected automatically: when you use our website, we may collect basic technical and usage data (such as device and browser type and pages visited) through cookies and analytics, as described below.

How We Use Your Information

To provide our services, schedule and confirm visits, communicate with you, process payments, keep records of work performed, maintain your account, and improve our service. With your consent, we may send occasional offers. We do not use your information for automated decisions that produce legal effects.

Text Messages (SMS)

If you provide your mobile number, we use it to send account and service messages — including a one-time verification code at sign-up, appointment confirmations and reminders, and service updates. Message frequency varies and message and data rates may apply. You can opt out of non-essential texts anytime by replying STOP. We do not sell or share your mobile number with third parties for their own marketing.

Cookies & Analytics

We use a small number of essential cookies to keep the site running and privacy-friendly analytics to understand how the site is used so we can improve it. You can control cookies through your browser settings. See the notice shown on our site for more.

How We Share It

We do not sell your personal information. We share it only with trusted service providers who help us operate — such as our payment processor, text-messaging provider, email provider, and hosting provider — and only as needed to serve you, or when required by law or to protect our rights. These providers are permitted to use your information only to perform services for us.

Data Retention

We keep your information for as long as your account is active and as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Data Security

We take reasonable measures to protect your information. No method of transmission or storage is 100% secure, but we work to keep your data safe.

Your Choices & Rights

You may request to access, update, or delete your information at any time by contacting info@lodgehomeservicesli.com. You can opt out of marketing emails using the unsubscribe link and out of non-essential texts by replying STOP. We will respond to requests as required by applicable law.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. We will update the "Last updated" date above when we do.

Contact

Questions about your privacy? info@lodgehomeservicesli.com or (929) 641-2117.

Lodge Home Services LLC · Nassau County, New York